Frequently Asked Questions
General
Gates of West Bay in Norfolk offers a variety of amenities such as a Sundeck, Pool, and Playground. For a complete list of community and apartment amenities, visit our amenities page.
Gates of West Bay is proud to offer On-Site Maintenance. Submitting a maintenance request is easy! Call or stop by the Leasing Office, or submit your request through your online resident portal via the web or your mobile app. For after-hours maintenance emergencies, please call the Leasing Office and select the option to leave a voicemail for the on-call maintenance technician.
Gates of West Bay offers a variety of convenient options to pay your rent. You may pay online in your resident portal via the web or mobile app. You can even set up auto-pay! Checks and money orders are also accepted in the Leasing Office. We are not permitted to accept cash.
To reserve your new home at Gates of West Bay in Norfolk, you may conveniently apply either online or in-person at the Leasing Office. Availability is updated daily on our floorplans page. Browse available apartment homes and click 'Apply Now' to reserve your preferred apartment home. Once your application is submitted, our Leasing Team will contact you.
We look forward to showing you around Gates of West Bay! Scheduling your community tour in advance allows us to prepare floorplans and availability that are specifically tailored to your needs and preferences. It's easy to schedule a tour on a day and time that works for you using the self-scheduler on our website, from the homepage. Of course, you're welcome to stop by our office without an appointment if you'd like. See you soon!
Yes, Gates of West Bay in Norfolk apartments are pet-friendly. Please view our amenities page for pricing or contact the leasing office for our pet policy.
Neighborhood
Norfolk offers a mix of vibrant neighborhoods and waterfront living. Here are some top choices:
- West Bay / Ocean View – Home to Gates of West Bay, this area offers beach access, parks, and a relaxed coastal vibe.
- East Beach – Coastal charm with marina access and walkable streets.
- Ghent – Historic charm with boutique shops, dining, and cultural attractions.
- Downtown Norfolk – Urban living with entertainment venues, restaurants, and waterfront views.
Norfolk blends coastal beauty with a vibrant urban lifestyle. Highlights include:
- Prime Coastal Location – Situated along the Chesapeake Bay with easy access to beaches and waterfront parks.
- Outdoor Recreation – Enjoy boating, fishing, and scenic trails like the Elizabeth River Trail.
- Thriving Economy – Strong job market in military, healthcare, education, and maritime industries.
- Community Lifestyle – Farmers markets, cultural festivals, and historic neighborhoods create a welcoming atmosphere.
Living at Gates of West Bay puts you near top attractions, including:
- Ocean View Beach Park
- East Beach Marina
- Norfolk Botanical Garden
- Chrysler Museum of Art
- Waterside District
- MacArthur Center Mall
- Town Point Park
- Elizabeth River Trail
Gates of West Bay offers quick access to Hampton Roads employers via Shore Drive and I-64, including:
- Sentara Healthcare
- Norfolk Naval Shipyard
- Old Dominion University
- Eastern Virginia Medical School
- City of Norfolk Government
- Norfolk Southern Corporation
- Dominion Energy
- US Navy & Federal Installations
At Gates of West Bay, you'll find a variety of amenities that make living in beautiful Norfolk even better, such as:
- Resort-Style Pool and Lounge Areas – Relax poolside or gather with friends in outdoor spaces.
- Internet Included in Rent – Keep connected without any hassle.
- Pet-Friendly Community – Outdoor spaces and pet-friendly policies for your furry friends, including no weight or breed restrictions!
- Updated Apartment Interiors – Stylish finishes, spacious layouts, and modern appliances.
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